All Seasons Blog

Resident FAQs

Matt Rogers - Monday, October 1, 2018

Frequently Asked Questions from Residents and Tenants

Last week, we covered the FAQs owners have about renting out their home. Click here to read that blog. This week, we’ll answer tenant’s FAQs. Here are some of the most Frequently Asked Questions (FAQs) we are asked by our residents.

If you still have questions about renting a home in Colorado Springs when you’re done reading this, call All Seasons at: (719) 632-3363, and we’ll do our best to answer your questions! Also, there are more Resident Resources available on our website at: https://all-seasons.com/tenants

Q: Can you hold a place before I apply?

A: No, unfortunately. A property is not removed from the market until we have an approved application, signed lease, and security deposit paid. Once the application is approved, we do temporarily cease showings/accepting other applications for 48 hours to allow time for the lease paperwork to be returned to officially take the property off the market.

Q: Do I pay first month’s rent and last month’s rent with my security deposit?

A: We typically only require security deposit and first month’s rent paid prior to move in.

Q: How old do you have to be to apply?

A: Any party that would reside in the home over the age of 18 is required to submit an application.

Q: Is the deposit refundable?

A: Yes, the security deposit is fully refundable provided that all move out requirements are met and there is no damage or past due balance. The only part of the security deposit that isn’t refundable is the cost for a locksmith to rekey the home, which automatically comes out of the security deposit prior to disbursement.

Q: Do you allow co-signers?

A: No, unfortunately we do no accept co-signers at this time.

Q: You have a property I want to rent. How do I apply?

A: Please visit: https://app.propertyware.com/pw/portals/allseasons/tenantApplication.action

Q: How do I pay rent?

A: We prefer online payments through your Resident Portal. There you’re able to pay via Electronic Check or Credit/Debit Card (with a fee). Otherwise, we do accept check or money order payments in our office. Sorry, for the safety of our staff, we do not accept cash payments for rent and other monies due.

Q: I want to get a pet. What do I do?

A: If you are not currently a Resident in one of our properties, you will be directed to a third party website to complete a Pet Application after you have completed the Online Application Process. Please note that there is a separate application fee due to the third party company. If you are a current Resident wishing to add a pet to your Lease, please see our short, informative video here:

Q: I want to move out, but my roommate wants to stay. What do I do?

A: All parties on the lease would need to complete a Roommate Notice to Vacate form. More information on Removing Parties from the Lease may be found in the short informative video here:

Q: I would like to add a roommate to my Lease. What is the process for this?

A: Information on Adding a Party to the Lease may be found in the short informative video here:

Q: What is the process for Breaking My Lease?

A: Check out this short, informative video. If you have further questions after review, please contact your Property Manager.

Q: I expect to (or have received military orders) and will need to vacate. What is the process for vacating with military orders?

A: Check out this short, informative video. If you have further questions after review, please contact your Property Manager.

Q: My lease expiration is coming and I want to move out. What do I do?

A: You are required to submit a minimum of 60 days Notice to Vacate, if you are on our Lease. Please visit the Resident Resources page to obtain that form, or you may simply use the “Give Notice” function though your Resident Portal. Within a couple business days of our office receiving your Notice to Vacate, you will receive an email from danielle@all-seasons.com with thorough vacate information and move out instructions. This email will contain a link to a short, informative video on the Move Out Process but you may also watch it here:

Q: My lease expiration is coming and I want to renew the lease. What do I do?

A: If lease renewal is an option, our staff will typically leave a lease extension offer during the time of the Lease Renewal Walkthrough, which is conducted approximately 45 - 60 days prior to lease expiration. More information on the Lease Renewal Walkthrough may be found in the short, informative video here:

Q: Who is responsible for paying for repairs & maintenance requests?

A: Unless deemed to be due to the negligence or damage from the Resident, the homeowner pays for maintenance/repairs.

Still have questions about becoming a tenant with All Seasons in Colorado Springs?

Call All Seasons today at: (719) 632-3368, and we’ll make sure your questions are answered! And don’t forget to visit: http://all-seasons.com/tenants for more great information.


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